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Understanding Your Bill

What is upcoding?

Upcoding is one of the most expensive billing problems a patient can face, and one of the most disputable, because it leaves a paper trail in the codes themselves.

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Nisha A. Kuttothara, J.D.
Founder of Solomon Copilot. Two decades in legal operations and procurement, catching overbilling in Fortune 500 professional-services invoices, the same patterns that hide in a hospital bill.

Coding, and miscoding

Every service is billed under a standardized code (CPT or HCPCS) that maps to a price. Upcoding is when a provider bills under a more intensive, higher-paying code than the actual service warranted.

A common example

Emergency visits are billed across acuity levels. A straightforward visit billed at the highest level (CPT 99285) instead of a lower one can multiply the charge, and that gap is exactly what a dispute letter can target.

$4,800One patient's surgery bill was reduced after a dispute letter identified three charges coded wrong.

How to spot it

The fix

You don't need to memorize the code set. Solomon checks each code on your bill against benchmarks and flags likely upcoding, then drafts the dispute citing the specific code and the gap.

Stop guessing. See your bill, line by line.

Solomon scans every charge against current benchmarks, flags the errors and overcharges, and writes the dispute letter they will answer.

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$29.99 per analysis · processed securely · never retained

Common questions

Is upcoding always intentional fraud?

Not necessarily, some upcoding is clerical error. Either way, the result is the same overcharge, and either way you can dispute it by pointing to the mismatch between the code and the care.

How do I prove a charge was upcoded?

You point to the gap: the code billed versus the care you received, and the billed amount versus the benchmark for that code. A documented dispute letter puts the burden on the biller to justify it.

Reviewed and updated 2026-05-31 by Nisha A. Kuttothara, J.D.